Training and Support – Communications & Marketing

All trainings are free to UC Santa Cruz staff.

Introduction to Marketing Cloud Email training The intro to Marketing Cloud Email training includes how to log in to Marketing Cloud, build an email step-by-step, and best practices. This is a monthly training held online through the Zoom conferencing software.

Support videos are currently undergoing updates to provide more relevant content. In the meantime, please refer to the FAQ page and the Marketing Cloud guide.

Register for the Intro to Marketing Cloud Email training here.
If you have time conflicts or are anticipating a new hire who will need this training, contact the UR Email Coordinator.
If you would like to get a head start on the training or review material, click on the support videos below.

Support Videos

(NOT MARKETING CLOUD RELATED. Updated tutorial videos in progress)

Full Training
Requesting a Recipient List
Logging into iModules
Email Details
Selecting a Template
Tools in the Editor
Maintaining Template Format
Inserting links and email addresses
Add an Image
Send Previews
Add an Audience
Schedule an Email
How to Reuse and Copy an Email

Access new email author training documents for additional support.